Real World Training for a Hands-On Career.
Computer Systems Support Technician Certificate Program in Iselin
The digital world runs on secure, efficient networks, and skilled IT professionals are critical to keeping these systems running smoothly. The Computer Systems Support Technician Certificate Program at 91短视频APP鈥檚 Iselin campus trains you in network management, and IT support. Through hands-on learning, you build the technical expertise employers look for in today's evolving IT landscape.
Build the skills to launch a career in IT. Enroll in the Computer Systems Support Technician Certificate Program at our Iselin, New Jersey campus today.
Computer Systems Support Technician Certificate Program Delivery
Day and Evening programs are available. Hands-on instruction is provided on-campus and some coursework is delivered online. 91短视频APP also incorporates interactive learning tools, such as animations and simulations, to help reinforce concepts and build confidence in essential systems support skills.
Computer Systems Support Technician Certificate Program Length
- Total Semester Credit Hours: 38.0
- Instructional Hours: 990
- Completion Time: Approximately 42 weeks
Computer Systems Support Technician Certificate Program Classes and Curriculum
Developed in collaboration with experienced IT educators, the 91短视频APP academic approach ensures that our programs align with current employer requirements and technological advancement. Combining theoretical knowledge with practical, hands-on training, your courses are designed to provide you with the entry-level IT and cybersecurity knowledge and skills. You learn to configure and maintain networks, troubleshoot hardware and software issues, and implement security measures to protect digital assets. And you also gain invaluable skills in professionalism, customer service, and career success.
Computer Systems Support Technician Internship
The Computer Networking and Information Security Internship is a full-time, 150-hour commitment over approximately 5 weeks. During this time, you apply your training in a real-world IT setting, preparing for certification exams and gaining valuable experience that employers look for.
Computer Systems Support Technician Certificate Program Objectives
- Be introduced to the tasks to configure and manage a Windows Server environment.
- Support issues that remote users face in Cloud Computing.
- Learn about basic IT customer service relations such as technical writing and handling the difficult customer.
- Discuss the advancement of network implementation and timeless problem solving strategies to security challenges.
- Perform tasks related to PC Operating system support including installation, building repairing, configuration and troubleshooting, among others.
- Prepare for industry-recognized certifications such as CompTIA A+, , and .
- Demonstrate problem-solving skills and attention to detail in troubleshooting tasks.
- Communicate effectively with clients and team members in a professional IT environment.
Computer Systems Support Technician Certificate Program Career Outcomes
As a graduate of the Computer Systems Support Technician Certificate Program in Iselin, you may find entry-level employment opportunities in:
- Computer and Information Systems Technicians
- Software Support Technicians
- Systems Administrators
- Computer Support Specialists
- Help Desk Services
Computer Systems Support Technician Training in Iselin
Students and graduates of the Computer Systems Support Technician Certificate program may qualify to work at a variety of area businesses including organizations1 such as:
Computer Systems Support Technician 鈥 Iselin
CSSX100 鈥 Certificate Program
CIP Code: 11.1006
SOC Code: 15-1232
Day and Evening 91短视频APP
| Total Semester Credit Hours | 38.0 |
|---|---|
| Instructional Hours | 990 |
| Weeks to Complete 鈥斅燚ay | Approximately 42 weeks (including holidays and scheduled breaks) |
| Weeks to Complete 鈥斅燛vening | Approximately 42 weeks (including holidays and scheduled breaks) |
Program Objective
The Computer Systems Support Technician program will provide students with a strong foundation on which to build a successful career in Information Technology. Students will be exposed to the core principles and procedures of networking concepts, office applications, computer hardware and software, and desktop operating systems. They will also be exposed to the unique challenges of the IT business world and become skilled in customer service essentials. This program emphasizes hands-on learning experiences (software and hardware) based on performance based objectives, and incorporates troubleshooting techniques in every course.
In addition to the technical training, a critical aspect of a Lincoln education is developing the professional skills that are required by our employers. Students will need to demonstrate skill proficiency through a series of professional development activities and seminars which are integrated into each course. The modules include: Student Success, Financial Literacy, Professional Development, Career Success.
Upon completion of this program, students will be trained for entry-level positions in the IT field as Computer and Information Systems Technicians, Software Support Technicians, Systems Administrators, Computer Support Specialists, Help Desk Support Technicians, and other employment in the Information Technology field. Students will be encouraged and eligible to sit for a specific set of industry certifications such as; CompTIA A+, Network+ and CCNA. Students will be required to complete out-of-class assignments in each course, except internship.
Foundation Courses
| Lecture Hours | 60 |
|---|---|
| Lab / Shop Hours | 60 |
| Total Hours | 120 |
| Total Credits | 5.0 |
| Prerequisites |
None |
Course Description
This course will provide students with the knowledge of basic computer hardware and operating systems using hands on training to cover skills such as installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing and prevention maintenance as well as elements of soft skills and security. Professional development exercises and seminars are also included in this course.
| Lecture Hours | 60 |
|---|---|
| Lab / Shop Hours | 60 |
| Total Hours | 120 |
| Total Credits | 5.0 |
| Prerequisites |
None |
Course Description
This course will provide students with the ability to perform tasks such as installation, building, repairing, configuration, and troubleshooting, optimizing, diagnosing, and preventative maintenance in a context of field service or enterprise environment. Topics will include working within a mobile or corporate environment with a focus on customer service. Professional development exercises and seminars are also included in this course.
| Lecture Hours | 60 |
|---|---|
| Lab / Shop Hours | 60 |
| Total Hours | 120 |
| Total Credits | 5.0 |
| Prerequisites |
CSS110 - PC Operating System Support |
Course Description
This course provides an overall introduction to the basics of networking and provides students the skill set necessary to work in the IT world. Topics include network essentials, networking operations, and troubleshooting network related hardware, including wireless technologies, routers, hubs and switches.
This course also teaches networking based on technology, covering networking concepts using the TCP/IP Protocol as compared to the Open System interconnect (OSI) Model. Instruction will follow a 鈥淟ayer-by-Layer鈥 approach common to computer networking standards. From client services and network services including advanced routing, switching, and security, implementation concepts will be demonstrated on all devices using dedicated routers, switches, and firewalls. This will assist the students to develop the skills necessary to fulfill the job responsibilities of network technicians. Professional development exercises and seminars are also included in this course.
Core Courses
| Lecture Hours | 60 |
|---|---|
| Lab / Shop Hours | 60 |
| Total Hours | 120 |
| Total Credits | 5.0 |
| Prerequisites |
CSS120 鈥 Networking Tools and Techniques |
Course Description
This course provides students with the skills required to meet the challenges students will face as a Microsoft Networking Professional. Students will be introduced to the tasks to configure and manage a Windows Server environment. Server tasks introduced include all tasks related to hardware performance, user accounts, file storage and backup, services and resources, computer accounts (Windows, Mac/Linux) and security. Professional development exercises and seminars are also included in this course.
| Lecture Hours | 60 |
|---|---|
| Lab / Shop Hours | 60 |
| Total Hours | 120 |
| Total Credits | 5.0 |
| Prerequisites |
CSS120 鈥 Networking Tools and Techniques |
Course Description
This course will introduce students to Cloud Computing and how to support the unique issues that remote users face. Students will have an understanding of the different types of clouds, the impact and changes of cloud computing on IT Service Management, and Risks and Consequences. Professional development exercises and seminars are also included in this course.
| Lecture Hours | 60 |
|---|---|
| Lab / Shop Hours | 60 |
| Total Hours | 120 |
| Total Credits | 5.0 |
| Prerequisites |
CSS120 鈥 Networking Tools and Techniques |
Course Description
This course will introduce students to network security concepts, strategies, and techniques, and examine theoretical concepts that make the world of security unique. The advancement of network implementation as well as timeless problem solving strategies to security challenges will also be discussed. Professional development exercises and seminars are also included in this course.
| Lecture Hours | 60 |
|---|---|
| Lab / Shop Hours | 60 |
| Total Hours | 120 |
| Total Credits | 5.0 |
| Prerequisites |
CSS120 - Networking Tools and Techniques |
Course Description
This course will introduce students to serving customers and how to support the unique issues that remote users face. Topics such as accessing email via Outlook Web Access and Outlook Anywhere, Virtual Private Networks, protecting data, wireless networks and home offices will be covered. Tools to aid the Network Professional in supporting remote users will be reviewed. Students will also be introduced to basic IT customer service relations such as technical writing, handling the difficult customer, and minimizing stress and avoiding burnout will be discussed. Professional development exercises and seminars are also included in this course.
| Lecture Hours | 0 |
|---|---|
| Lab / Shop Hours | 0 |
| Internship Hours | 150 |
| Total Hours | 150 |
| Total Credits | 3.0 |
| Prerequisites |
Successful completion of all courses (CSS100, CSS110, CSS120, CSS130, CSS140, CSS150, and CSS160) required prior to internship. |
Course Description
Students will participate in a 150-hour Internship in order to foster personal and professional development. The Internship will offer students the unique opportunity to apply Information Technology practices and principles learned in a variety of settings under the immediate supervisor or a qualified IT professional. Students will build confidence and master skills as entry-level IT professionals through this exposure to a real-world environment.
Notes:
Maximum Time Fame (MTF): 57 Semester Credits
Course numbers and sequences are listed here for reference only. The actual delivery sequence of courses contained in this program may vary depending on individual campus scheduling.
The Internship is a full-time commitment of 150 hours at approximately 30 hours per week for 5 weeks. Internship hours are daytime hours for both day and evening programs. All weeks exclude holidays, course change days and make-up hours for absences during internship. Actual times are set by the internship site. Students are responsible for transportation to and from the intern site, as well as meals.
Mode of Delivery: Residential, Blended Learning or Online are the methods we may use to deliver content in each course. The Residential courses are offered on ground at the campus. Blended courses are offered by delivering a fraction of the course in an online format as well as traditional face to face method. Online courses are delivered 100% online. The Blended delivery and online delivery plan will implement distance education activities into each course in the program of study. The use of simulations, case studies, assessments and multimedia will be used to enhance the students understanding of the learning objectives outlined in the course syllabus.
1 These companies have hired one or more 2021 鈥 2024 Lincoln graduates to work in their field of study.
The listing of credits is not meant to imply that credits can be transferred into college or other private career school programs. Transfer credits are at the sole discretion of the receiving school.
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